Location: Candidates must live in the United States and be able and willing to work within Eastern, Central, Mountain, or Pacific time zones.

Base Salary: $55,000-$65,000, dependent on experience

Mighty Citizen is an equal opportunity employer and welcomes everyone to our team. We strongly encourage people of color, LGBTQ and non-binary, veterans, parents, and individuals with disabilities to apply. If you need reasonable accommodation at any point in the application or interview process, please let us know.

About You

You thrive in an environment where you can ask questions, take on new challenges, and learn from seasoned professionals who are invested in your development. You're curious about uncovering marketing insights, but you're not intimidated by what you don't know yet. You see each research project as a chance to expand your skills and understanding and are excited to learn how to connect the dots between data and marketing strategy. You want a work culture that encourages curiosity and welcomes fresh ideas. You’re ready to collaborate, embrace new experiences, and grow alongside a team dedicated to helping you build a strong foundation for a rewarding marketing career

About Us

Mighty Citizen is the improvement agency. We advance mission-driven organizations through strategic thinking, engaging creative, and digital transformation. We help nonprofits, governments, associations, and universities increase their impact and improve the world ‌by creating deeper connections with their audiences.

The Impact You’ll Make

This is a generalist position with two primary areas of responsibility: marketing research and reporting.

Conduct marketing research to aid in strategy development by:

• Researching clients, advertising trends, competitors, audiences, etc.
• Setting up, monitoring, and collating social listening reports.
• Helping to maintain and update marketing asset libraries.
• Researching industry benchmarks to help strategists set goals.
• Assisting digital strategists with compiling research and data for digital marketing audits.
• Participating in project ideation sessions.

Set up analytics and pull reporting for strategists including:

• Creating comprehensive UTM (Urchin Tracking Module) parameters for tracking.
• Setting up email campaigns with trackable UTM links.
• Scheduling social media posts using Sprout Social, HootSuite, or equivalent tools and reviewing performance reports with strategists.
• Working with senior digital strategists to set up GA4 properties and create basic events and conversion tracking.
• Pull data from digital platforms (GA4, social media, email, etc.) and work with senior marketers to create analytical reports for clients.

Expectations & Desired Skills

Unless specifically noted, not every expectation is required to be qualified for this role. We are looking for a combination of this skill set. If you have many of these skills, but not all of them, please feel free to apply.

• 2+ years of professional experience in similar roles. Agency experience is a plus, but not required. Experience working with associations, nonprofits, higher education, or government agencies is a plus, but not required.
• Experience with common productivity tools (Microsoft Office, Google Drive, email programs, project management systems, etc.).
• Experience with social media tools such as Sprout Social, HootSuite, Loomly, etc.
• Familiarity with loading emails into industry tools such as MailChimp, Constant Contact, or similar tools.
• Ready to learn to conduct research using tools like SparkToro, Similar Web, etc.
• Ability to set up advertising campaigns in multiple social platforms.
• Willingness to learn how to set up Google Tag Manager.
• Familiarity with Google Analytics and other marketing analytics tools, such as Agency Analytics. While expert-level understanding of GA4 is not necessary, you should understand the reporting tools and capabilities that are available and be willing to learn new skills.
• Ability to manage time and projects effectively with a focus on the details.
• A bachelor’s degree or equivalent work experience.

Job Performance Metrics

These job performance metrics are company-wide and align with Mighty Citizen’s core values. Upon hired, your direct supervisor will provide any additional individual job performance metrics to ensure clarity in your role’s specific expectations and measurable outcomes.

• Delivers high-quality work and a high level of communication within the constraints of a project.
• Receives positive reviews and feedback from peers and those you manage.
• Brings creative and innovative ideas to the team.
• Meets department expectations like deadlines, managing of project hours, etc.
• Efficiently manages or tracks time regularly and accurately.
• Stays up-to-date on trends and regularly contributes new ideas on how Mighty Citizen can improve.
• Communicates clearly and effectively.
• Collaborates well with others.
• Maintains a positive attitude with team members and clients.
• Consistently provides value and contributions in meetings.

Our Hiring Process

We want our hiring process to be fair, equitable, and positive for all candidates. And we want to have a great hire at the end of it! Typically, it takes a final candidate 4-8 weeks to complete our hiring process. In today’s market, we know that is slower than most companies, but it’s important to us that we all come out better for it in the end. Here’s a look at the general timing of our hiring process:

• 2-4 business weeks: Collect resumes
• 1 business week: Initial phone interviews (30 minutes) with 5-10 candidates
• 1-2 business weeks: Virtual interview (60 minutes) with 3-5 candidates
• 1-2 business weeks: Third, and likely final, virtual interview (60 minutes) with 2-3 candidates
• 1 business week: Check references, official offer, and negotiation

A Look at Mighty Citizen’s Benefits

• Competitive salary
• Flex schedules
• Medical insurance
• Fully paid dental & vision insurance
• Fully paid disability & life insurance
• Generous PTO
• Paid time off for appointments
• All staff winter break at the end of the year
• 401k with match
• Additional PTO / pay at employment milestones
• 4-week sabbatical as 10-year benefit
• Paid time off for volunteering
• Paid parental leave
• Bereavement leave
• Profit-sharing
• Referral bonus
• Cross-team mentorship
• U.S. remote

Please be aware of potential scams. All positions posted on Linkedin, Indeed.com, or any other job site are managed through Mighty Citizen and our recruitment software, Breezy, or through select recruiting partners. We will never ask you to call us after business hours or request direct deposit information directly after an offer.